Join the KB Team

Job Title: Outside Salesperson (Base + Commission)
Location: Kissing Bridge Ski Resort, Glenwood, NY
Department: Sales
Reports to: Sales Manager
Job Overview:
Kissing Bridge Ski Resort is seeking an energetic and motivated Outside Salesperson to join our team. In this role, you will be responsible for selling outdoor recreational fun, with a focus on skiing, snowboarding, and group experiences. You will engage businesses, organizations, and event planners to promote and sell group packages for events, parties, corporate outings, and weddings.
This position offers a competitive base salary plus commission, providing the opportunity to directly benefit from your sales performance.
Key Responsibilities:
Develop and maintain strong relationships with local businesses, schools, organizations, and event planners to sell group skiing and snowboarding packages.
Target corporate events, weddings, parties, and team-building experiences, tailoring packages to suit client needs.
Actively seek out new clients through cold calling, networking, attending local events, and following up on leads.
Conduct face-to-face meetings, presentations, and site tours at Kissing Bridge to showcase our venue and offerings.
Meet or exceed sales targets and KPIs.
Collaborate with the marketing and events teams to create attractive sales materials and promotional packages.
Maintain a detailed CRM database of prospects, leads, and existing clients.
Stay up-to-date on outdoor recreational trends, competitive offerings, and client preferences to tailor sales approaches.
Represent Kissing Bridge Resort at trade shows, networking events, and community functions.
Provide excellent customer service, addressing client questions and concerns promptly and professionally.
Qualifications:
Proven experience in outside sales, preferably in outdoor recreation, hospitality, or events.
Strong networking skills and ability to build rapport with diverse clients.
Exceptional communication and presentation skills.
Self-motivated, with the ability to work independently and as part of a team.
Strong organizational skills and attention to detail.
Willingness to travel locally for client meetings and events.
Passion for outdoor activities such as skiing, snowboarding, or other adventure sports is a plus.
Experience using CRM software or sales tracking tools.
Compensation:
Base salary plus competitive commission structure.
Opportunity for performance bonuses.
Employee discounts on resort activities and services.
Health benefits and other perks available.
How to Apply:
Please send your resume and cover letter to carlee@kbski.com. We look forward to hearing from you!

Job Title: Marketing Manager, All Seasons Ski & Recreation Resort
Location: Kissing Bridge All Seasons Resort
Job Type: Full-Time
About Us:
Kissing Bridge All Seasons Resort is a premier year-round destination, offering winter skiing and snowboarding along with a range of off-season activities like mountain biking, hiking, and wellness experiences. We are dedicated to providing exceptional experiences for our guests, and we’re looking for a dynamic Marketing Manager to join our team and drive our marketing efforts to new heights.
Position Overview:
The Marketing Manager will be responsible for the strategic planning, execution, and analysis of marketing initiatives to drive customer acquisition, retention, and engagement at Kissing Bridge All Seasons Resort. This role requires a deep understanding of the unique dynamics of marketing a ski resort, along with expertise in digital marketing, brand development, and data-driven decision-making.
Key Responsibilities:
Develop and Implement Marketing Strategies: Create and execute comprehensive marketing plans that align with the resort’s business goals, with a focus on increasing awareness, engagement, and sales across all seasons.
Campaign Management: Plan, launch, and manage marketing campaigns across various channels (digital, print, social media, email, events). Track performance metrics and make data-driven adjustments to improve results.
Customer Acquisition and Retention: Drive initiatives to attract new customers while retaining and nurturing relationships with existing guests. Utilize strategies to improve customer Lifetime Value (LTV) and understand the importance of cohort analysis for targeted marketing.
Data Analysis and Reporting: Monitor and analyze campaign performance, assess ROI, and produce regular reports on key performance metrics. Use insights to refine marketing strategies and improve overall effectiveness.
Content Strategy: Oversee the development of engaging content that resonates with diverse audiences, including skiers, snowboarders, families, and off-season visitors. Ensure all content aligns with the brand voice and attracts target segments.
Brand Management: Elevate and maintain the resort’s brand identity, ensuring consistency across all marketing channels and customer touchpoints. Develop creative campaigns that highlight the unique offerings of Kissing Bridge as an all-seasons destination.
Community Engagement: Foster partnerships with local businesses and community groups, driving brand awareness and creating mutually beneficial marketing opportunities.
Team Collaboration: Work closely with other departments, including Sales, Operations, and Guest Services, to ensure alignment of marketing efforts with the resort's overall objectives. Collaborate on cross-departmental initiatives, such as event promotion and seasonal offerings.
Budget Management: Manage the marketing budget, allocating resources efficiently to maximize reach and impact. Track expenses and adjust spending as needed to ensure campaigns stay within budget.
Qualifications:
5+ years of experience in marketing, preferably in the hospitality, ski resort, or outdoor recreation industry.
Strong understanding of digital marketing, SEO/SEM, social media, email marketing, and content strategy.
Proven track record in customer acquisition, retention strategies, and cohort analysis.
Analytical mindset with the ability to interpret data and make data-driven decisions.
Experience with marketing automation platforms and CRM tools.
Excellent communication and presentation skills.
Creative thinker with a passion for outdoor recreation and a strong sense of community.
Preferred Skills:
Knowledge of the ski and snowboarding industry, including key trends and seasonal dynamics.
Experience with brand partnerships, influencer marketing, and local business collaborations.
Ability to adapt quickly and thrive in a fast-paced environment.
Bonus:
Experience working in marketing at a consumer based tech company
What We Offer:
Competitive salary and benefits package.
Opportunity to work in a beautiful all-seasons resort setting.
A dynamic and supportive team environment.
Discounts on resort amenities and activities.
If you are a strategic and data-driven marketer with a passion for creating exceptional experiences in the ski and outdoor recreation industry, we’d love to hear from you! Apply now to become a part of the Kissing Bridge team.
To Apply:
Please submit your resume and a cover letter detailing your experience and passion for the role to Carlee@kbski.com

POSITION SUMMARY:
Work on a close-knit team of hands-on individuals to get ski lifts prepped and running for the upcoming winter season.

QUALIFICATIONS:
MUST be 18+
CANNOT be afraid of heights
Must be able to easily climb a ladder, lift 50+ lbs.
Must be available M-F, 8a-4p

EXPERIENCE:
No experience necessary. Willing to train.
Any mechanic knowledge and experience a plus!

COMPENSATION:
Starting at $17/hour, will vary based on experience
Part-time and full-time positions available.

Fill out an application and email to carlee@kbski.com

POSITION SUMMARY:

Work in nature as part of the KB Mountain Crew!

The Trail Blazer is someone who can work with a small, tight-knit team building, manicuring, and patrolling KB’s mountain biking trails.

They must be available on weekends and holidays and are able to do manual labor outdoors.

Must be 18+, have a valid driver’s license and reliable transportation to Glenwood, NY. Must be able to operate power tools and machinery (chain saws, hand saws, leaf blowers, line trimmers, etc.).

To apply, please complete the application on kbski.com/employment and email to kait@kbski.com
Incomplete applications will not be reviewed or considered for this job position.

POSITION SUMMARY: Do you like interacting with guests? Are you enthusiastic and customer focused?

The Ticket Sales Cashier position for Kissing Bridge will be responsible for processing payments and issuing tickets to guests.

Learning Center staff assist with signing guests in for lessons, helping to select lessons or packages based on their wants and needs.

This position is responsible for providing resort and ski related information as necessary to provide a positive guest experience. This position will assist with other tasks assigned by the Ticket Sales Manager as needed.

Essential Functions of the Position Include:

• Communicate effectively and appropriately with all types of guests.
• Maintains a basic knowledge of all Kissing Bridge products and services offered.
• Operates and performs simple maintenance of sales terminal.
• Assists guests with directions and other resort information.
• Remains aware of employee conduct as it may relate to resort security (i.e. - theft).
• Remains aware of consumer fraud as it may relate to resort security (i.e. - theft, etc.).
• Picks up trash and maintains a clean area in and outside of the sales area.
• Coordinate with rentals, ski and ride school, and other departments as appropriate.
• Other duties as assigned.

Position Qualifications

EXPERIENCE:

• 1-2 years of experience in a customer service-oriented environment preferred.
• Experience in a cash handling position preferred.
• Training will be provided for the right candidate.

SKILLS:

• Ability to take initiative, effectively communicate, and work in a team-oriented environment.
• Proven track record of responsibility and timeliness.
• Strong Guest Services and interpersonal skills both verbal and written.
• Ability to effectively and accurately process cash payments.
• Proficiency with computers and cash registers.

COMPENSATION:

$15.00 commensurate with experience, plus KB benefits (certain restrictions may apply)

POSITION SUMMARY: Do you like being outdoors? Are you detail oriented?

Parking Lot Attendants are responsible for guiding and parking guests at our facility. This position is responsible for providing facility and ski related information as necessary and ensuring safety to all guests in the lots to provide a positive guest experience. This position may assist with other tasks as assigned by the manager. Parking lot attendants are sometimes the first face a guest sees when they enter our resort, and we are looking for enthusiastic and positive individuals.

Candidates who are 15 years or older are welcome to apply.

Essential Functions of the Position Include:

• Communicate effectively and appropriately with all types of guests.
• Maintains a basic knowledge of all Kissing Bridge products and services offered.
• Operates and performs simple, routine parking related tasks.
• Assists guests with directions and other resort information.
• Remains aware of employee conduct or fraud as it may relate to resort security (i.e. - theft).
• Picks up trash and maintains a clean area in and outside of the lot areas.
• Coordinate with other departments as appropriate.
• Other duties as assigned.

Position Qualifications

EXPERIENCE:

• 1-2 years of experience in a customer service-oriented environment preferred.
• Experience in a parking position preferred.
• Training provided for the right candidate.

SKILLS:

• Ability to take initiative, effectively communicate and work in a team-oriented environment.
• Proven track record of responsibility and timeliness.
• Strong guest service and interpersonal skills

COMPENSATION:

$15.00 commensurate with experience

POSITION SUMMARY: Lift Operators are responsible for providing a safe and fun experience to all guests when loading and offloading the lifts, as well as some snow maintenance for the areas where guests are entering and exiting the lift chairs. Those in this position are also responsible for adhering to safety policies and procedures and enforcing the skier code as necessary. They may assist with other duties as assigned by management.

Essential functions of the position:

• Assist customers loading and unloading on and off chair safely.
• Maintain loading and unloading ramps.
• File daily required reports and maintain sheet reports.
• Maintain ramps top and bottom.
• Perform lift safety inspections and report any problems.
• Inform ski patrol of accidents/injuries.
• Maintain a general knowledge of the ski hill to direct ski patrol and guests.
• Maintain knowledge of skier code and enforce rules.
• Assist new employees on lift operations.
• Follow safety rules and regulations.
• Other duties as assigned.

Position Qualifications:

EDUCATION:

• Successful completion of Kissing Bridge Safety & Lift Training.

EXPERIENCE:

• 1-2 years of experience in a customer service-oriented environment preferred.
• Experience operating machinery in a sports entertainment industry preferred.
• Training will be provided for the right candidate.

SKILLS:

• Ability to take initiative, effectively communicate, and manage crowds.
• Ability to think clearly and remain calm in emergency situations.
• Proven track record of responsibility and timeliness.
• Strong Guest Services and interpersonal skills.

COMPENSATION:

$15.50 commensurate with experience

POSITION SUMMARY: The KB Watch position for Kissing Bridge will be responsible for maintaining a safe and fun environment for all guests and staff on the grounds of the resort facilities. This position is responsible for regularly monitoring conditions and hazards throughout the resort to provide a positive guest experience. This position will assist with other tasks assigned by the Manager of Ski Patrol as needed.

Essential functions of the position:

• Patrol all areas of the resort / on hill and off hill.
• Provide assistance to customers or other departments.
• Alert outside reinforcement if needed (ex. State Police, etc).
• Maintain proper logs and documents regarding any incidents or reports.
• Store and report lost equipment.
• Other duties as assigned.

Position Qualifications:

EXPERIENCE:

• 1-2 years of experience in a customer service-oriented environment preferred.
• Experience with skiing or snowboarding required.
• Safety and First Aid Training preferred.
• Training will be provided for the right candidate.

SKILLS:

• Ability to take initiative, effectively communicate, and work in a team-oriented environment.
• Proven track record of responsibility and timeliness.
• Strong Guest Services and interpersonal skills both verbal and written.
• Ability to manage emergency situations effectively.

COMPENSATION:

$15.00 commensurate with experience

POSITION SUMMARY: The Maintenance position for Kissing Bridge will be responsible for maintaining a clean and healthy environment for all guests and staff inside the resort facilities. This position is responsible for cleaning and sanitizing regularly throughout the resort to provide a positive guest experience. This position will assist with other tasks assigned by the Manager as needed.

Essential functions of the position: ADD BULLETS

• Complete daily tasks around the lodge to keep buildings clean and organized.
• Cleaning of restrooms, lobby and all areas of lodge, including but not limited to vacuuming, garbage removal
inside and outside.
• Outside – required to shovel and snow removal.
• Able to work well with others and with limited supervision.
• Other duties as assigned.

Position Qualifications:

EXPERIENCE:

• 1-2 years of experience in a customer service-oriented environment preferred.
• Experience with maintenance tools and cleaning products preferred.
• Training will be provided for the right candidate.

SKILLS:

• Ability to take initiative, effectively communicate, and work in a team-oriented environment.
• Proven track record of responsibility and timeliness.
• Strong Guest Services and interpersonal skills both verbal and written.

COMPENSATION:
$15.00 commensurate with experience

POSITION SUMMARY: Are you someone who enjoys Terrain Parks and wants to contribute to the success of the parks here at Kissing Bridge?

Maintaining park features amidst changing weather conditions, and ensuring guests have a safe and fun experience is a key aspect of working at the Terrain Park.

This is a position which requires physical labor, and good work ethic.

Essential functions of the position:

• Working with other Terrain Park crew members to maintain the features and park areas, including checking for any safety issues.
• Work with Ski Patrol to address any concerns.
• Ride in the park to make sure features are setup and operating correctly and safely.
• Ensure guests using the parks are enjoying their experience in the parks.
• Rake features near end of shift and check for any safety issues before leaving.

Position Qualifications:

EXPERIENCE:

• Core fundamentals of riding in the Terrain Parks.
• At least 3 years of riding in the parks; preference for 5 years.

SKILLS:

• Capable of using hand tools, such as: shovels, rakes, pickaxes. Other tools as necessary.
• Ability to work with other Terrain Park team members.
• Ability to work well with the public; possibly interacting with those who have questions or need assistance.
• Proven record of punctuality and responsibility.

COMPENSATION:

$15.00 commensurate with experience